Reservation requests are not considered confirmed until a guest receives an order acceptance letter by email and the first payment is made. We reserve the right to refuse any order request if we have not taken payment yet.
Holiday Minimum Stay
A Minimum Stay of Seven (7) Nights is required if you only stay through one holiday. There is a 14 day minimum if your stay will cover two holidays such as Christmas/New Years.
We accept credit cards by phone or in person (not on our website). Please call us to make payment arrangements after you have placed an order request on our website and your order has been accepted.
Checks must be payable in US funds and drawn from a US financial institution; otherwise any bank fees to convert funds to US funds will be guests responsibility. Please call us to make payment arrangements after you have placed an order request on our website and your order has been accepted.
Special Rental Rates
Special Rates apply during holiday weeks** Dec 19-Jan 7, 2018 Holiday / New Year (7 night minimum if you only take up one holiday week and a 14 Night Minimum if you take up two holiday weeks.)
No check ins allowed on the specific holiday-day for example- Thanksgiving day, Christmas Day, New Year's Day, Easter Sunday, July 4th and Labor Day. The check in days must commence before or after the holiday so that our staff may celebrate too.
First Deposit Payment
50% of the Total Rental Cost is required to reserve
The remaining Balance of 50% of the total Rental Cost is due Sixty (60) Days prior to arrival.
Security Deposit Hold (Pre-Authorized Credit Card Hold)
Renter must provide a credit card and driver’s license at check in. Renter must agree to a $1,000.00 pre-authorized credit card security deposit hold. This is not a charge. It is a verification of funds and your bank will hold available credit back from use. The authorized credit card hold will be processed on check in day or prior to the renters arrival. Your bank will hold the funds for a period of thirty (30) days and will automatically release them back into your available credit, if we do not place a claim. In the event there are incidental utility charges or damage to the property we reserve the right to claim the Security Deposit. We will not include this amount in the total rental charges since it is initially just a hold and not an actual charge.
Check-In Time is 4:00 PM and Check-Out Time is 10:00 AM
We do not guarantee or allow early check-in's requests. All locks are time sensitive and will not give you access prior to 4:00 PM. Guest should not expect to take occupancy sooner than times stated. Sometimes if a home becomes available early we will call or text you but no guarantee. If you do not receive an early call then proceed to the home at 4:00. Please note that the 4:00 check-in is not always guaranteed, in some cases check-in may be delayed due to circumstances beyond our control. Rate adjustments credits cannot be made for late check-in or early departure. We will text or call you if we have changes in check in times.
You may request a late check-out in writing via email one day prior to check out. Based on availability we may grant your request in writing via email. If you do not receive a written confirmation allowing a late check out via email, then it is unauthorized to stay late. Verbal commitments will not count. If you stay later and it is unauthorized, you will be asked to leave and will be charged a full day rate on your security deposit hold for failure to vacate.
Please inquire with management for details involving pets. Not all vacation homes accept pets. We reserve the right to individual policies and fees.
The rental property owner or rental property association controls pool temperatures. By The Sea is not responsible for pool or spa temperatures, closures or malfunctions. No credit, discount and/or rate adjustments can be granted for items mentioned above or circumstances beyond our control. There will be days when the weather conditions will not allow pool heaters to accommodate swimming and temperature recovery times will vary.
All sales are final. No refunds will be issued. If your rental is more than 120 days away then you may request for us to release the dates and try to re-book. If we book for the same dates and rate, then we may choose to issue a refund minus a cancellation fee. A partial refund may be applicable for the same dates booked at an adjusted rate. These circumstances are at management’s discretion depending on the situation. We recommend optional trip insurance that can help to protect guests from unforeseeable circumstances that may be reason for cancellation. We can refer guests to an authorized trip insurance company. All cancellations must be made in writing to be binding. All agreed cancellation refunds will be sent in check-form, less administrative fees, 2 weeks after the initially scheduled rental start date.
Substitution of Accommodations
By The Sea Vacation Villas reserves the right to move, relocate, reassign or change the rental property noted on the rental reservation for unforeseen circumstances. By The Sea Vacation Villas will make every effort to re-book the guest in a like and kind or upgraded rental property. Under no circumstances does the rental confirmation guarantee the rental property selection or assignment. If Guest does not wish to relocate or accept the alternative accommodation By The Sea Vacation Villas will issue a full refund to the Guest or pro-ration if during occupancy in the event the property is unavailable or becomes unavailable due to maintenance or otherwise. Under no circumstances will By The Sea Vacation Villas be liable for any other charges incurred for property moves or cancellations. We can not honor requests by guests to switch units because they are unhappy with decor or location. Units are not owned by management and each unit is individually owned. We can not grant transfer requests without an owners approval.
Accuracy of Website
The information contained on this website and our advertising portals, is accurate but not guaranteed. Descriptions, rates and property amenities listed are subject to change without notice. Omissions, additions or errors as well as changes in property bedding, furnishings, equipment, etc., shall not be the responsibility of By The Sea Vacation Villas, owner, or agent. Guests are required to check with By The Sea Vacation Villas about specific items of importance to them.
Your rental agreement will be construed under Florida law and the sole venue and jurisdiction shall be the Courts of Broward County, Florida. All disputes between By The Sea Vacation Villas, owner, or agent and the guest based on the rental agreement or its breach will be mediated under the rules of the Florida Bar Association or other mediator agreed upon by the parties prior to filing any civil suit. Mediation is a process in which parties attempt to resolve a dispute by submitting it to an impartial mediator who facilitates the resolution of the dispute but who is not empowered to impose a settlement on the parties. The parties will equally divide the mediation fee, if any. In any litigation based on this Agreement,the prevailing party will be entitled to recover reasonable attorneys’ fees and costs at all levels. By signing the rental agreement Guest agrees to work amicably and diligently with By The Sea Vacation Villas, owner, or agent in resolving any deficiencies before during and after the guest stay. Prior to any credit card dispute, filing of any online review or regulatory complaint the guest agrees to notify By The Sea Vacation Villas, owner, or agent in writing and allow By The Sea Vacation Villas,owner, or agent a process of good faith negotiations with management in an effort to allow By The Sea Vacation Villas,owner, or agent opportunity to maintain good customer relationships. Guest complaint investigations may take over 30 days before they are resolved and before a refund may or may not be granted.
In consideration for the use of the rental property and the other terms and provisions of this confirmation, Guest agrees as follows: (i) Neither By The Sea Vacation Villas nor any of By The Sea Vacation Villas agents, officers, directors, shareholders,employees, or other representatives (hereinafter, collectively referred to as the “By The Sea Vacation Villas Parties”)shall at any time be liable or responsible in any way whatsoever for any loss,injury, death, or damage caused or arising in connection with the Guest’s(including members of Guest’s travel party and any visitors or invitees of Guest) use or occupancy of the rental property or any of the amenities, or as a result of acts of god, acts of government or other authorities, wars, civil disturbances, hijacks, thefts, or any circumstance beyond its control; and (ii)Guest with the intention of binding itself, its successors, legal representatives, directors, stockholders and/or assigns, as the case may be,hereby releases and forever discharges each of the By The Sea Vacation Villas Parties, and indemnifies and holds the By The Sea Vacation Villas parties harmless,from and against any and all liability, damages, actions, causes of action,claims, losses and/or expenses (including but not limited to attorneys’ fees,court costs and expenses) (hereinafter collectively referred to as “Losses”),arising in connection with or based on injury to or death of any person, or damage to property, including the loss of use thereof, caused in whole or in part by Guest or any member of Guest’s travel party, including without limitation visitors or invitees of Guest, regardless of whether or not caused in whole or in part by the negligence of one or more of the By The Sea Vacation Villas Parties; provided, however, this indemnification shall not apply with respect to losses arising directly from the willful misconduct of any one or more of the By The Sea Vacation Villas Parties.